Waiting for a place and waiting for approval are different. In both cases, check your booking status before setting off for the event.
When your booking needs approval
Some hosts review registration requests. Submit the request and any required answers, then wait for the host’s decision. You receive your ticket and QR code once your place is approved.
You can see the request in My Tickets (opens in a new tab). If your plans change while it is waiting for approval, use Withdraw request when available.
Waiting for approval
When the event is full
- On the event page, a ticket that is full reads Full · join the waiting list, if the host has enabled one.
- Choose the number of places you need on that ticket and press Join the waiting list, completing the sign-in steps if asked. If a ticket has fewer places left than your group needs, choose the full number and you join the waiting list for all of them. You can book tickets that are still available in the same step.
- Look under Your waiting lists in My Tickets (opens in a new tab) for your entry and updates.
Your waiting-list place
When a place opens up
The host can let RealEvents allocate available places automatically or manage the queue themselves. Follow the status and instructions shown for your entry, and check your email for updates.
With automatic allocation, available free places can become a booking without another claim step. If approval is required, the new booking still needs the host’s decision.
Places that free up go to the waiting list before anyone new can book that ticket type. Requests are considered in queue order and a whole group must fit: by default the next group waits until all of its places are free, though a host can instead let a smaller group that fits go first.
If an offer shows a claim button and deadline, follow those instructions before it expires.
If you no longer need a place
Open My Tickets (opens in a new tab) and leave the waiting list, or turn down an offer. If you later rejoin, you join at the back of the queue.
If your entry has already become a confirmed booking, use the booking’s cancellation option instead.