How can we help?
A little guidance for your next event, whichever side of the door you’re on.
Help for guests
From your first registration to arriving at the door.
Register for an event
Choose your tickets and sign in with an email code.
Find and save your tickets
Get your QR codes, download a PDF, or add a Wallet pass.
How event times are shown
Whose clock a time is on, and how to see it in your own.
Waiting lists and approvals
Understand whether you have a place and what happens next.
Cancel a booking or respond to a change
Release your places or reply when the host moves an event.
Help for organisers
Plan your event and welcome your guests with confidence.
Create your first event
Set up your page, publish it, and share it with guests.
Set tickets, capacity and questions
Control available places and collect the details you need.
Run recurring events and series
Group related events while keeping each guest list separate.
Manage guests and check-in
Review requests and get your team ready to welcome guests.
Get paid
How money from paid sales is collected, where it goes, and what unlocks paid pricing.
Reschedule or cancel an event
Change your plans and understand what guests will receive.
About the beta
RealEvents is in beta. These guides cover what the product does today, and we’ll update them as it grows.
Read the beta notice (opens in a new tab)Terms of Service (opens in a new tab)Privacy Policy (opens in a new tab)
Need more help?
For event details, arrival instructions or changes to a booking, use Contact the host on the event page — your question is emailed to the host and they reply to you directly.
For help using RealEvents, send us a message. Include the event link and a short description of what happened.