Open Events (opens in a new tab), choose your event, then choose Edit event to change its ticket setup. The Registration tab gives you a summary of the current settings and links back to the editor.
Choose ticket types and capacity
A ticket type is an option a guest can choose, such as General admission or Volunteer. Give each option a clear name. Advanced opens the controls for multiple ticket types and capacity pools.
A capacity pool is a shared supply of places. For example, linking General admission and Volunteer to one pool of 50 means they share 50 places in total. Separate pools give each option its own allowance.
Set Max tickets per customer if you want to limit how many seats one account can book for this event. The limit applies across its bookings for the event.
Ticket types and shared capacity
Choose how guests get a place
- Require approval lets your team review free registration requests before confirming them. You can require approval for the event or individual ticket types.
- A waiting list lets people queue when places are unavailable. A waiting-list entry is separate from a ticket.
- With automatic allocation enabled, newly available places are assigned to requests that fit. If it is disabled, your team manages offers from the guest list.
- A group request must fit in full. Smaller groups can receive places first when a larger request does not fit the remaining capacity.
Add registration questions
- Create a reusable form in Forms (opens in a new tab) and add your questions.
- Choose Once per event for one set of answers from the buyer, or Once per ticket when each seat needs different information.
- Open Edit event, turn on Advanced, and choose Registration form to link your form. Choose whether it should be completed before checkout or after registration.
- Review the questions from the guest’s point of view before sharing the event.
Questions before registration
Check the result
Save your changes, then review the Registration tab and public event page. Check the ticket names, capacity, per-customer limit and approval settings together.
These guides focus on free events during the alpha. Paid ticketing availability is described in the alpha notice (opens in a new tab).